You will have the option to cancel your order within your confirmation email. You may also contact our customer service team at [email/phone #]. Please include your order number and the reason for cancellation in your message. Orders can only be canc

<p>You will have the option to cancel your order within your confirmation email. You may also contact our customer service team at <strong>[email/phone #]</strong>. Please include your order number and the reason for cancellation in your message.</p><p><br></p><p>Orders can only be canceled before they have been dispatched. If your order has already been shipped, please refer to our return policy for further instructions.</p>

How do I cancel my order?

<h3 id="how-do-i-get-free-shipping"><strong>How do I get free shipping?</strong></h3><p>All orders over $50.00 will get free shipping.&#xA0;</p><p><br></p><h3 id="how-do-i-track-my-order"><strong>How do I track my order?</strong></h3><p>You will receive tracking information to the email associated with the email once the item has been shipped.&#xA0;</p><p><br></p>

Shipping

<h3 id="return-refund--exchange-policy"><strong>Return, refund &amp; exchange policy</strong></h3><p>You may return any item purchased from wyldgear.us for up to 30 days after the date of purchase for a free refund minus return shipping.&#xA0;</p><p><br></p><h3 id="can-i-returnexchange-items-if-i-change-my-mind"><strong>Can I return/exchange items if I change my mind?</strong></h3><p>If you want to exchange an item, please return your item(s) for a full refund (Minus return shipping) and place a new order for the correct item.&#xA0;</p><p><br></p><h3 id><br></h3>

Returns & exchanges

Information about order changes and cancellations.

<h3 id="can-i-change-my-order"><strong>Can I change my order?</strong></h3><p>You can change an order at any time prior to the order shipping.&#xA0;</p><p><br></p><h3 id="can-i-cancel-my-order"><strong>Can I cancel my order?</strong></h3><p>You may cancel your order for a full refund any time prior to shipment. However, once an order ships you will have to follow the returns process if you want to return an item. Any refused deliveries will be charged a return shipping fee equal to the greater of $10 or 15% of the order sales value.</p>

Changes & cancellations

<h3 id="do-you-offer-gift-cards"><strong>Do you offer gift cards?</strong></h3><p>Wyld Gear Digital Gift Cards are available&#xA0;<a href="https://wyldgear.us/products/wyld-gear-digital-gift-card">HERE</a>!</p><p><br></p><h3 id="can-you-give-a-gift-card-as-a-gift"><strong>Can you give a gift card as a gift?</strong></h3><p>Wyld Gear Gift Cards are electronic and will be sent via email to you within seconds of placing your order. You can print the email and give as a gift, or simply forward the email to the lucky recipient.</p><p><br></p><h3 id="can-i-exchange-a-gift-card-for-cash"><strong>Can I exchange a gift card for cash?</strong></h3><p>No.</p>

Gift cards

At Wyld Gear, we strive to ensure every order reaches you in perfect condition. In the event that your order is lost during transit, please reach out to our customer support team at [email or phone #] with your order number and any relevant details.

<h3 id="lost-packages"><strong>Lost packages</strong></h3><p>At Wyld Gear, we strive to ensure every order reaches you in perfect condition. In the event that your order is lost during transit, please reach out to our customer support team at <strong>[email or phone #]</strong> with your order number and any relevant details.</p><p><br></p><h3 id="damaged-packages"><strong>Damaged packages</strong></h3><p>We understand the disappointment of receiving a damaged package. In such instances, please report to our customer support team at <strong>support@wyldgear.us</strong>. Please include photos of the damaged items or packages.</p><p>We will review the provided documentation and, if necessary, arrange for a replacement or issue a refund.</p>

Ordering

How do I cancel my order?

Shipping

Returns & exchanges

Changes & cancellations

Gift cards

What if my package gets lost or arrives damaged?